"We want to get bags quicker to customers and if it's quicker to send them to Milan or by Fed Ex we will use it," a British Airways spokeswoman said on condition of anonymity in keeping with company policy.

She said 10% of the mountains of misplaced bags destined for European cities were being sent to a processing center in Milan to be sorted and returned to their owners, while some for domestic destinations were sent to other airports across Britain.

Others were being handled at Heathrow.

Problems became immediately evident when BA opened its gleaming new Terminal 5 last week.

Day after day, flights were canceled or severely delayed. Angry passengers were left to camp at the airport overnight. When flights did take off, passengers often were forced to leave their baggage behind because of problems with check-in equipment.

The spokeswoman said 50 flights were canceled on Wednesday and 34 would be on Thursday.

She was unable to say when passengers would be reunited with their luggage, predicting only that it would be "over the next few weeks."

Aviation Minister Jim Fitzpatrick had told lawmakers on Monday that it could take up to a week for that to happen.

ADVERTISEMENT

Iconocast is about learning and teaching without borders; we offer eMarketing, Internet Advertising, Internet Marketing, Search Engine Optimization, Search Engine Marketing, Online Branding, and eMarketing News Services.

Iconocast Home Page

Contact Iconocast

Iconocast Health Articles

© 2003-07. ICONOCAST is a trademark of iconocast.com.