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Recent News on the Keywords, british airways + misplaced bags + heathrow , Related to the Article Below:


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Regulator hints at BAA breakup
Globe and Mail, Canada - 13 hours ago
... deal with the fallout from the opening of Heathrow's much-heralded Terminal 5, which saw hundreds of flights cancelled and thousands of bags misplaced. ...
From the Los Angeles Times Orlando Sentinel
all 926 news articles »
British Airways to sort Terminal 5 bags in Italy
National Post, Canada - Apr 1, 2008
After a disastrous week for British Airways and its baggage system at Heathrow's new Terminal 5, the airline is resorting to desperate measures by shipping ...OTC:BAIRY
British Airways gets Italy's help in returning misplaced luggage
International Herald Tribune, France - Apr 2, 2008
AP LONDON: British Airways canceled more flights at its new terminal at London Heathrow Airport on Wednesday and sought help from Italy in returning ...OTC:BAIRY

Telegraph.co.uk
Heathrow Terminal 5 users refused insurance
Telegraph.co.uk, United Kingdom - Apr 14, 2008
This move by the major players in the insurance industry comes as British Airways tries to return thousands of bags to their owners. ...
Insurers won't cover lost bags at Terminal 5
Telegraph.co.uk, United Kingdom - Apr 14, 2008
British Airways is still trying to return thousands of misplaced bags after the luggage system descended into chaos on the terminal's opening day. ...
British Airways may pause in move to Terminal 5
USA Today - Apr 10, 2008
By Jeffrey Stinson, USA TODAY LONDON ? Chaos at Heathrow Airport's new Terminal 5 has prompted British Airways (BAY) to reconsider moving the rest of its ...OTC:BAIRY

ZDNet
Heathrow T5 failure: What really happened
ZDNet - Apr 7, 2008
[British Airways CIO Paul] Coby says that even the construction of T5 involves: ?creating a small town with a full telecommunications network for the ...
Insurance ban at Terminal 5 ?scandalous?
Times Online, UK - Apr 19, 2008
The Association of British Insurers said companies decided that flying from the new British Airways terminal was an ?avoidable risk? as most destinations ...

First Post
Moss bags ?10000 from British Airways
First Post, UK - Apr 14, 2008
While most of the owners of the 28000 bags misplaced by BA at Terminal Five can expect to wait weeks or even months before they receive a payout, ...

CNN International
Heathrow T5 hassles enter 2nd week
CNN International - Apr 3, 2008
Misplaced luggage at T5 is being sent to Italy to be sorted and returned to owners. A British Airways spokesman told CNN Thursday it had canceled 32 flights ...
Source: Google News
   
   

LONDON (AP) — British Airways canceled more flights on Wednesday from its problem-plagued new terminal at Heathrow Airport, and sought help from Milan, Italy, in returning misplaced luggage to customers.

"We want to get bags quicker to customers and if it's quicker to send them to Milan or by Fed Ex we will use it," a British Airways spokeswoman said on condition of anonymity in keeping with company policy.

She said 10 percent of the mountains of misplaced bags destined for European cities were being sent to a processing center in Milan to be sorted and returned to their owners, while some for domestic destinations were sent to other airports across Britain.

Others were being handled at Heathrow.

Problems became immediately evident when BA opened its gleaming new Terminal 5 last week.

Day after day, flights were canceled or severely delayed. Angry passengers were left to camp at the airport overnight. When flights did take off, some passengers were forced to leave their baggage behind because of problems with check-in equipment.

The spokeswoman said 50 flights were canceled on Wednesday and 34 would be on Thursday.

She was unable to say when passengers would be reunited with their luggage, predicting only that it would be "over the next few weeks."

Britain's Aviation Minister Jim Fitzpatrick had told lawmakers on Monday that it could take up to a week for that to happen.

Copyright © 2008 The Seattle Times Company


 

 

 

 

 
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